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1. LEGALS

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website www.laclusaz-reservation.com are informed of the identities of the various parties involved in its creation and maintenance:

SAS ATHERAC - Represented by Mr. Jimmy PERRILLAT-AMEDE, President
Simplified joint-stock company with a capital of €72,840
Headquarters: 202 Route des Grandes Alpes, 74220 La Clusaz
SIREN Number: 325 820 470 RCS Annecy
VAT Number: FR85 325 820 470
APE Code: 6832A
Fiscal year-end: June 30

Guarantees and insurance
Holder of professional license CPI 7401 2016 000 014 139, issued by the Chamber of Commerce and Industry of Haute-Savoie.
Financial Guarantee : GALIAN ASSURANCES (89 Rue de la Boétie, 75008 PARIS)
Real estate and business transactions (No funds held): Guarantee amount €120,000
Condominium management (syndic): Guarantee amount €5,940,000
Seasonal rental property management: Guarantee amount €980,000
Tourist services: Guarantee amount €40,000
Professional license: CPI 7401 2016 000 014 139, issued by the Chamber of Commerce of Haute-Savoie.

Creator: Agence Pure Illusion
Publication Manager: Antoine Thery – agence@pure-illusion.com
Webmaster: Agence Pure Illusion – agence@pure-illusion.com
Host: Agence Pure Illusion – 6 Rue Léon Rey Grange, 74960 Meythet

 

2. GENERAL TERMS OF USE OF THE SITE AND SERVICES PROVIDED

Use of the website www.laclusaz-reservation.com implies full acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time, so users of the site www.laclusaz-reservation.com are encouraged to consult them regularly.

This site is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by Pure Illusion, which will endeavor to communicate the dates and times of the intervention to users in advance.

The website www.laclusaz-reservation.com is updated regularly by ATHERAC. Similarly, the legal notices may be modified at any time; they are nonetheless binding on the user, who is encouraged to refer to them as often as possible in order to stay informed.

 

3. DESCRIPTION OF SERVICES PROVIDED

The website www.laclusaz-reservation.com aims to provide information regarding all of the company’s activities.

Pure Illusion strives to provide information on the site www.laclusaz-reservation.com that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in updates, whether due to its own actions or those of third-party partners who supply this information.

All information provided on the website www.laclusaz-reservation.com is given for informational purposes only and is subject to change. Furthermore, the information on the site www.laclusaz-reservation.com is not exhaustive and is provided subject to modifications made since its publication online.

 

4. CONTRACTUAL LIMITATIONS ON TECHNICAL DATA

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the site. Additionally, the user agrees to access the site using recent equipment that is free of viruses and with an up-to-date, modern web browser.

 

5. INTELLECTUAL PROPERTY AND INFRINGEMENT

ATHERAC owns the intellectual property rights or holds the rights to use all elements accessible on the site, including text, images, graphics, logo, icons, sounds, and software.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without prior written permission from ATHERAC.

Any unauthorized use of the site or any of its contents will be considered as infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

 

6. LIMITATIONS OF LIABILITY

ATHERAC cannot be held liable for direct or indirect damage to the user’s equipment when accessing the website www.laclusaz-reservation.com, resulting from the use of equipment that does not meet the specifications indicated in section 4, or from a bug or incompatibility.

ATHERAC also cannot be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the website www.laclusaz-reservation.com.

Interactive areas (such as the contact section where users can ask questions) are available to users. ATHERAC reserves the right to delete, without prior notice, any content posted in this area that would violate applicable French law, especially regarding data protection. If necessary, ATHERAC also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of racist, offensive, defamatory, or pornographic messages, regardless of the medium used (text, photography, etc.).

 

7. MANAGEMENT OF PERSONAL DATA

In France, personal data is protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code, and the European Directive of October 24, 1995.

During the use of the website www.laclusaz-reservation.com, the following information may be collected: the URL of the links through which the user accessed the website, the user’s internet service provider, and the user's Internet Protocol (IP) address.

In any case, ATHERAC only collects personal information about the user when it is needed for certain services offered by the website www.laclusaz-reservation.com. The user provides this information knowingly, especially when entering it personally. The user of the website www.laclusaz-reservation.com is then informed of the obligation or otherwise to provide this information.

In accordance with the provisions of Articles 38 and following of Law No. 78-17 of January 6, 1978, relating to information technology, files, and freedoms, any user has the right to access, rectify, and oppose personal data concerning them by making a written and signed request, accompanied by a copy of an identity document with the signature of the document holder, and specifying the address to which the response should be sent.

No personal information of the user of the website www.laclusaz-reservation.com is published, exchanged, transferred, assigned, or sold on any medium to third parties without the user's knowledge. Only in the event of the acquisition of ATHERAC and its rights would the transmission of such information to the prospective buyer be allowed, who would in turn be bound by the same obligation to preserve and modify data with respect to the user of the website www.laclusaz-reservation.com.

The site is not declared to the CNIL as it does not collect personal information.

Databases are protected by the provisions of the Law of July 1, 1998, transposing Directive 96/9 of March 11, 1996, concerning the legal protection of databases.

 

8. HYPERLINKS AND COOKIES

The website www.laclusaz-reservation.com contains a number of hyperlinks to other sites, set up with the authorization of ATHERAC. However, ATHERAC does not have the ability to verify the content of the sites visited and therefore assumes no responsibility for this.

Browsing on the website www.laclusaz-reservation.com may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that does not allow the user to be identified, but it records information related to a computer’s browsing activity on a website. The data thus obtained is intended to facilitate subsequent browsing on the site and also to enable various visitor metrics.

Refusal to install a cookie may make it impossible to access certain services. However, users can configure their computers to refuse cookies as follows:

  • In Internet Explorer: Click on the Tools tab (gear icon at the top right) / Internet Options. Click on Privacy and select Block all cookies. Confirm by clicking OK.

  • In Firefox: At the top of the browser window, click the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the retention rules to "use custom settings for history." Finally, uncheck to disable cookies.

  • In Safari: Click on the menu icon at the top right of the browser (represented by a gear). Select Preferences. Click on Show Advanced Settings. In the "Privacy" section, click on Content Settings. In the "Cookies" section, you can block cookies.

  • In Chrome: Click on the menu icon at the top right of the browser (represented by three horizontal lines). Select Settings. Click on Show Advanced Settings. In the "Privacy" section, click on Preferences. In the "Privacy" tab, you can block cookies.
     

9. APPLICABLE LAW AND JURISDICTION

Any dispute relating to the use of the website www.laclusaz-reservation.com shall be governed by French law. Exclusive jurisdiction is granted to the competent courts of Paris.
 

10. MAIN APPLICABLE LAWS

  • French Act No. 78-17 of 6 January 1978, as amended in particular by Act No. 2004-801 of 6 August 2004 relating to data processing, files and individual liberties.
  • French Act No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy.
     

11. CONSUMER DISPUTE MEDIATION

In accordance with Articles L611-1 et seq. and R612-1 et seq. of the French Consumer Code, in the event of a contractual dispute relating to the performance of a sales contract and/or the provision of services that could not be resolved following a complaint previously submitted to our Customer Service Department, the Consumer may use a mediation service free of charge.

The Consumer may contact ANM Consommation either by post at :
ANM Consommation
25 Allée Rose Dieng Kuntz
75019 Paris – France
(Please provide your contact details, telephone number and email address.)Alternatively, the Consumer may submit a request online via the following website: https://www.anmconso.com .For further information, ANM Consommation can be reached by telephone on +33 (0)1 58 64 00 05, Monday to Friday, from 9:00 a.m. to 12:00 p.m. For disputes relating to online sales contracts, consumers may also use the European Online Dispute Resolution (ODR) Platform. Further information regarding consumer mediation and cross-border disputes is available on the French Ministry of the Economy website.
 

12. GLOSSARY

User: Any internet user connecting to and using the above-mentioned website.
Personal Information: “Any information which, in any form whatsoever, directly or indirectly enables the identification of the natural persons to whom it relates” (Article 4 of French Act No. 78-17 of 6 January 1978).

SEASONAL RENTAL MANAGEMENT FEE

 

ATHERAC Location offers several levels of support for the management and marketing of seasonal rental properties in La Clusaz and the Aravis area.

Fees applicable to our services

Our fees vary depending on the level of service chosen by the property owner:

  • Management mandate – Standard package: 21% excl. VAT
  • Management mandate – Comfort package: 22.5% excl. VAT
  • Management mandate – Premium package: 24.5% excl. VAT

These fees are calculated on the basis of the rental income collected, excluding ancillary charges related to guest services, including in particular:

  • cleaning,
  • linen,
  • welcome products,
  • and, more generally, any additional services charged to the tenant.

VAT at the current rate of 20% is added to these fees.

These fees apply within the framework of a management or marketing mandate entrusted by the property owner to ATHERAC Location.

Additional information : 

In the context of seasonal rentals, the tenant is informed, prior to booking, of the total price of their stay including VAT, including, where applicable, any mandatory fees and services relating to their booking.